Special Delivery Requested Policy
At Showerboard, we aim to provide reliable and secure delivery services to ensure your products arrive safely and in excellent condition. Please read the following policy carefully.
1. Mainland UK Delivery
We deliver to Mainland UK addresses.
All shipments are carefully packaged to minimise the risk of damage.
Our shipping service covers damage that occurs during transportation, subject to the conditions outlined below.
2. Reporting Damaged Goods
If your order arrives damaged:
You must notify us within 48 hours of receiving the goods
Provide clear photographic evidence of the damage
This allows us to raise a claim with the courier and arrange a replacement or suitable resolution
Claims reported after 48 hours may not be accepted.
3. Delivery Outside Mainland UK (Special Requests)
On special request, we may be able to arrange delivery to:
Northern Ireland
Offshore islands
Other non-mainland or remote locations
Please note:
Delivery charges will be different from Mainland UK rates
Additional insurance and handling charges may apply
Costs depend on:
Your location
Panel size and weight
The courier service selected
Most courier companies do not accept large panel deliveries, however a limited number of specialist couriers may be able to accommodate these shipments.
We can request quotes from suitable couriers on your behalf, but any additional delivery costs must be paid by the customer.
4. Courier Selection
Where possible, we will use trusted couriers experienced in handling large and fragile panels.
If a specific courier service is requested by the customer, pricing and availability may vary.
5. Further Information
For delivery quotes, special location requests, or further assistance, please contact us at: