showerboard.co.uk

Call us 01325 605 100

info@showerboard.co.uk
Monday-Saturday: 9am – 5pm

Privacy Policy – Showerboard

Your Privacy Matters to Us

At Showerboard, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our website, you agree to the collection and use of information in accordance with this policy.

We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how your data is handled, please contact us using the details at the bottom of this page.

1. Who We Are

Showerboard is a trading name of:

Company Name: Showerboard
Registered Address: 1B Brunswick Street, DL1 1SP

(Throughout this policy, “we”, “us”, and “our” refers to Showerboard.)

2. Personal Data We Collect

We may collect and process the following information:

Information You Provide to Us
  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Any information you provide when contacting us

Order & Payment Information
  • Order details and purchase history

  • Payment confirmation details

(We do not store full card or bank details. Payments are processed securely by third-party payment providers.)

Technical & Usage Data
  • IP address

  • Browser type and device type

  • Pages visited and browsing behaviour

  • Approximate location

  • Cookies and tracking technologies

Marketing & Communication Data
  • Newsletter sign-up details

  • Preferences for receiving marketing communications

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Deliver products and services

  • Communicate with you about your order or enquiry

  • Improve website performance and user experience

  • Send marketing communications (only if you opt in)

  • Meet legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on:

  • Performance of a contract

  • Your consent

  • Legal obligations

  • Legitimate business interests (such as improving services and preventing fraud)

5. Sharing Your Data

We do not sell or rent your personal data.

We may share your data with trusted third parties only where necessary, including:

  • Payment processors

  • Courier and delivery services

  • IT and website hosting providers

  • Analytics and marketing platforms

All third parties are required to handle your data securely and lawfully.

6. Marketing Communications

You will only receive marketing communications if you have chosen to opt in.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

7. Cookies

We use cookies to:

  • Improve website functionality

  • Analyse site traffic

  • Remember user preferences

You can manage or disable cookies through your browser settings.

8. How We Protect Your Data

We use appropriate technical and organisational security measures to protect your data, including:

  • Secure servers and encrypted connections

  • Access controls

  • Regular security reviews

9. Data Retention

We keep personal data only for as long as necessary to:

  • Fulfil orders

  • Meet legal requirements

  • Resolve disputes

  • Maintain business records

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

11. Data Transfers Outside the UK/EEA

Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place to protect your information.

12. Contact Us

Showerboard
1B Brunswick Street
DL1 1SP

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